What helps a person bear the trouble in their heart? Are there special things that need to be done for them or are resources necessary in their lives?
The heart knoweth his own bitterness; and a stranger doth not intermeddle with his joy. (Proverbs 14:10)
From the scriptures we can see one thing for certain, it is not a stranger, but a friend. A stranger may think to bring cheer to the troubled in heart, but the joy of one person does not resonate joy in others. However a friend can help bear the burden, express empathy and point them to truth where hope and joy can be found.
Work now to establish relationships with people. Because these relationships can become open opportunities that the Lord may use you to bring them truth to them.